Shipping and delivery

Every piece is made for you after you order. We keep no stock: our production partner embroiders your piece at one of its facilities after you order, and it is shipped straight to you.

Countries: Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain and Oman. Shipping is free on every order.

Timing: production takes 2–5 business days and shipping 5–20. Orders usually arrive within 10–20 business days of ordering; we do not promise a date. We email you a tracking number when your order ships.

Several parcels: if you order more than one piece, they may arrive separately, because each is made where it is produced.

Customs and taxes: the carrier may collect VAT, duties or clearance fees on delivery under your country's rules. These are government or carrier charges; Sadu does not receive them.

Delays: if your order hasn't arrived within 25 business days of ordering, write to us and we will chase it with the carrier ourselves. If the parcel is confirmed lost in transit, we make and ship a replacement free, or refund you.

Address: check your national address and mobile number before paying; carriers contact you through them.

Questions: sadu@miniblank.com